Professional Ear Wax Removal
in Mantua, VA

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

Friendly staff. Fast and easy. Thanks!

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Computer systems were down.  Everything took forever.  I could hear other patient conversations through the walls.  Fix the computers.  It took forever.  Staff and doctor was nice.  Care was good.  Admin ruined it.

Woke up for third day in a row and was feeling terrible, sinus pressure, coughing and fever. I called office and I was able to get in to see a Dr within the hour. I was greeted by friendly staff and I was in and out within 45 mins with a nebulizer treatment that they administered. I love the staff and doctors they have. They are thorough and caring. I highly recommend this clinic.

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

There was only one doctor on staff and that caused the long wait.

I was deeply grateful for the kind and genuine manner I was treated by the nurse. The Provider was also very detailed and sensitive. Thank You

I was there for my DOT exam, however, the entire staff were quite respectful. I took me a reasonable amount of time to complete the whole process. It is my to go to clinic.