Professional Ear Wax Removal
in Fairfax, VA

Fast service considering it was a Friday evening. Was in and out in an hour  Front desk, and patient care was decent. No complaints.

The nurse was friendly but not at all gentle in swabbing my nose for the pcr test. I let her know how much she was hurting me and I know it could have been done to the same effect a lot more gently. She also told me it would take 2-3 days to get pcr results. I was led to believe otherwise from your web site and the doctor who was very friendly came in after and said we should have it probably 24 hours.

Quick. Everyone was nice and knowledgeable.

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

Computer systems were down.  Everything took forever.  I could hear other patient conversations through the walls.  Fix the computers.  It took forever.  Staff and doctor was nice.  Care was good.  Admin ruined it.

There was only one doctor on staff and that caused the long wait.

Woke up for third day in a row and was feeling terrible, sinus pressure, coughing and fever. I called office and I was able to get in to see a Dr within the hour. I was greeted by friendly staff and I was in and out within 45 mins with a nebulizer treatment that they administered. I love the staff and doctors they have. They are thorough and caring. I highly recommend this clinic.