Professional Ear Wax Removal
in Richland Hills, TX

I am extremely happy with the dealing of staff, all are very professional and very kind and humble people

Dose of amoxicillin was wrong.  Max dose for big kid and adult is 500mg twice daily for strep throat.  Doc gave 7ml bid for 400mg/5ml. That would have been over.  We are a medical family so we’re able to check that.  We are now giving her 6.25 mg twice a day two equal 500 mg twice a day with liquid amoxicillin because her weight pushed her into the adult dosing schedule.  As a medical provider, I know sometimes calculations can go awry. Consider re-checking. Our pharmacist also did not catch that.  We know that happens sometimes. However,  If your EMR does not catch that, especially consider re-checking each time.  Appreciate you being open on Labor Day.

We recently visited this urgent care for kids, and while the staff was kind and patient, the cleanliness of the facility was very concerning. The walls looked like they had mold growing on them, and the entire place just felt dirty and poorly maintained. The waiting area didn’t have any blinds, so we were sitting there getting baked by the sun the whole time, which made the experience even more uncomfortable. I really hope management addresses these issues soon because the people working there were great, but the condition of the building is absolutely unacceptable—especially for a place meant to care for children.

Scheduling was easy.  Staff was courteous and helpful

Everyone is so nice and helpful. It’s great to have health care I don’t have to miss work for a routine visit. I’m thankful to have found you guys.

They were all fantastic I don’t have a bad thing to say about the whole experience

Y’all are so amazing, fast and care about everyone needs.

The scheduling was easy. The diagnosis by Dr. Uzonna felt rushed and we felt like she ignored/missed the signs of an infection that only got worse overnight. We had to come back the next morning and see a different doctor who diagnosed the infection and prescribed antibiotics.

10/10.  Good people, quick service.  Fast scheduling, easy to do online.  Check-in was easy, no issue with the online option.  Staff were very friendly and accommodating.  They took great care of me and addressed my issue promptly.  I went at night but I was in and out in 25 minutes total time!

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.