Professional Ear Wax Removal
in White Plains, NY

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

Made an 8 am appt. Everything went smoothly. All questions were answered PA and staff on duty was very courteous. Good experience at this location.

My work required me to update my ppd test and I got it done same day booking for one of several same day appointments and done immediately with a few minutes of checking in at the clinic.

Woke with coughing and wheezing and hard to breathe. Got an appointment right away and medication to help me. Staff was very pleasant.

I was in and out quickly and the staff were very helpful

Returned for a follow up. Can’t recommend this team enough. Thank you again.

Staff is courteous and caring.

They are awesome. Fast, friendly, most importantly they listen to your concerns and what you tell them is going on and then check you out and you‘re done.  I would go again. ❤️

I was scared my meds changed and not feeling well they put my mind at ease. Always  make me feel better. Thank you

Walked in after work and I didn't have to wait long at all.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

The lady at the front desk was so nice and kind I wish I got her name the doctors were so great. In and out in less than 15 minutes

Easy check in & cared for quickly. Felt safe, a priority for them, and full part in diagnosis assessment. Well done!

First time here, staff and doctor are very nice and thorough.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

I am extremely happy with west Islip urgent care the Dr and staff are amazing and friendly ❣️❣️❣️❣️❣️