Professional Ear Wax Removal
in Mohegan Lake, NY

My appointment was for a physical. When I arrived, I was told there was no provider. I could complete my vital signs and go to another location to see a provider. Unacceptable and a waste of time. Seems like I could have been notified that a physical was not possible. I got no less than 5 reminders for the appointment.

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

The entire staff was very courteous and helpful. They showed that they cared. They answered all questions rhat I had. They were all very friendly.

Dr was awesome. Staff very nice as well. Super busy

They are awesome. Fast, friendly, most importantly they listen to your concerns and what you tell them is going on and then check you out and you‘re done.  I would go again. ❤️

The staff and the doctor were absolutely terrific  Super helpful and caring

Tenía molestia en la garganta, oído y tos fui a AFC URGEN CARE Me atendieron muy pronto y con mucha amabilidad.

Easy check in & cared for quickly. Felt safe, a priority for them, and full part in diagnosis assessment. Well done!

Didn’t make an appointment but it was smooth and simple to get in line and take care of paperwork. Very good experience that I can simply walk in and get answers while also feeling terribly sick.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

I walked in and the place was spotless Well tended and defined roles and responsibilities of each of the staff They were detailed and helpful in every step of my visit in the care and process of even my prescriptions Highly recommend

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Great. Customer interface from all I met

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

Girls at front desk could use some pointers in professionalism and bedside manner.