Professional Ear Wax Removal
in Mill Neck, NY

When an office opens at 9am and you are asked to arrive 15 minutes prior to your visit and the office staff has you waiting outside in the cold I wonder why did I arrive on time?   The staff was watching  myself and another patient standing in the cold outside until that  9 AM time arrived !  Maybe they should consider the sick patients outside in the cold !!!

Making an appointment means nothing. They see you when they want to. They need more staff. They are all working double time but there are not enough of them.

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Very quick process and very friendly.

It was an easy sign in process with friendly staff and was in and out quickly without having to wait long to get check. Thank you.

X ray tech Shirley very sweet and helpful dr Hughes very professional and helpful as wel

Had a scheduled appointment for a blood draw. Excellent quality of care. The lady who took my blood was extremely gentle and the doctor was a sweetheart. Also the folks at the front desk were very kind and considerate. Would come back here for sure.

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

No problem Short wait time I. Got the result i.thought it was

I've gone to other "urgent care" facility' and did not realize how lacking they were until I went to AFC. I feel I received the comprehensive care that was necessary for my ailment at the time. Fast, complete and courteous service. I am impressed and will recommend this facility to friends and family.

had a rash and cough so i went to be safe and prevent

I had a great experience. “Prompt” care indeed!. Everything went smooth & efficient with Dr. S. Lee.