Professional Ear Wax Removal
in Heritage Hills, NY

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Dr was awesome. Staff very nice as well. Super busy

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

I recently moved to Wappingers and have been sick twice. Both of my visits to the HealthQuest Urgent Care were excellent. The receptionist was friendly and the exam was prompt and thorough. The care was much better than other urgent cares I have visited. Thank you!

Great experience as usual, always very much on schedule, and friendly staff.

The staff and the doctor were absolutely terrific  Super helpful and caring

Girls at front desk could use some pointers in professionalism and bedside manner.

Everything was very well organized and professional. Courteous and polite. Keeping you informed of what is happening.

First time here, staff and doctor are very nice and thorough.

Tenía molestia en la garganta, oído y tos fui a AFC URGEN CARE Me atendieron muy pronto y con mucha amabilidad.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.

I always come to this one they are always friendly and on time.

Staff is courteous and caring.

I went on line and I was able to easily book an appointment they were attentive to my concerns  Dr Patel was and amazing help and I really liked her very much  I am glad Airmont urgent care is there for me. They are a great medical facility  Thank you !