Professional Ear Wax Removal
in College Point, NY

Girls at front desk could use some pointers in professionalism and bedside manner.

I have to say a HUGE thank you to the staff at this location. During this crazy time of Covid-19, they were cheerful, thorough, and just downright pleasant. From the front office staff, the nurse, and the Nurse Practitioner, I have the utmost respect, and am grateful for you. I was presenting with some respiratory concerns, and they made me feel safe, and gave me a sound mind. Thank you again.

They are always a pleasure here ! I love how convenient and close it is , everyone is always nice & respectful !

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Almost a perfect visit. We were in and out within 15 minutes. The issue arose when we realized our normal pharmacy was closed due to holiday and asked them to move the prescription to another open pharmacy. I gave them all the information, but it took 3 calls and 1 hr to move the prescription. The move took longer than the visit. I miss the days of the prescription pad and the slip I could take anywhere.

Nice receptionist and a very nice doctor!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

First would like to say like to everyone working the day I came in. Had a bad fall and had to have stitches removed. Place was very nice and clean got an appointment right when I needed it. The receptionist was kind and helpful. The doctor and the pa on site were very friendly, kind and considerate of all my needs. I also had to have X-rays done to check something I didn’t feel when I fell a week before. With no problem they were also done and thankfully all was ok. I definitely will go back the next time for either me or a family or friends.  Ty so much Nicole

Eve thing ultra professional. Staff so helpful and friendly. Concerned about each patient and responsive to needs on an individual basis.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

I was very happy when Ashley walked into the exam room! I've seen her during past visits. She is attentive, listens, asks me questions and her concern is genuine and appreciated.

They were perfect, attentive and aligned with all of my needs! Much suggested!

The PA was excellent and thorough. He was evidence based, professional and explained his thought process.

Best service above average  Staff are excellent  Really a good urgent care they follow-up with the patient  wellness