Professional Ear Wax Removal
in Carmel Hamlet, NY

Nurse Practitioner and her assistant were courteous and paid attention to my symptoms. I have been at the New Rochelle urgent care before and satisfied enough for a return visit.

There was only one person on staff in the whole place. She was great but she shouldn’t have had to do everything by herself. I was there for two hours. Feels pointless to have all those available time slots for appointments on the website if they’re not actually available. I’d rather have fewer options to choose when I schedule if I could actually be seen during my appointment time. The doctor was on an iPad so she couldn’t do much.

I called this morning for an appointment and they told me to come right in...no wait and I love everyone at Docs! Never a problem

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Walked in after work and I didn't have to wait long at all.

Check-in was easy. Staff was very courteous  and caring Office and room was clean

The staff was friendly, thorough and helpful. I would definitely recommend this location.

Very quick and everyone was polite and very caring

I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.