Professional Ear Wax Removal
in West Concord, MA

Very professional and kind

Very easy to schedule an appt!  Once there, wait time was short and staff was very friendly! Left with prescription on order.  Would definitely recommend.

Very content with the ease of making an appointment and moreover, the treatment of care.   Staff was very concerned and the treatment quite professional.  Highly recommend this particular site for patients in need of care.

Everyone was very helpful and caring. It was easy to register and I did not have a long wait time before I saw the doctor

So happy for the convenience of this location! I’ve been there several times. Everyone is incredibly friendly!! The wait time is extremely good! I’ve never waited longer than five minutes. The care given is exceptional!! A+ in every way!!

Best kept secret! Can schedule on line and short wait times. Staff is great.

I highly recommend AFC Saugus. I came in on a Saturday morning and was one of the first patients in the clinic. They attended to me quickly and I was in and out in 30 minutes. The physician was easy to work with and attentively listened to my concerns and addressed the symptoms I was experiencing. AFC Saugus will be my top choice should I need medical assistance in the future.

The facility on rte 125 north andover was fine once I was seen by the healthcare provider and I have nothing negative regarding the care. BUT the male individual who "sits" at the front reception desk needs to Go. He has zero customer service skills and is clueless and very rude regarding his patient-interaction. He told me "check yourself in over there ( at the kiosk), because I'm busy; so if you don't want to do it yourself, you'll have to wait, because I'm doing something now". I asked what about the other "receptionist" sitting near him. He said: "She's eating, so you'll have to wait; or go some place else". I would like to know who hires people like these? One is "busy eating" [ at front desk] so she can't or won't accommodate checking me in;;; he us busy with "something",,,,so if I don't like being treated in such a derogatory manner by these two morons...he told me I can "go some place else". ! Wow, just Wow. If this is all they can find to "sit" at front desk....I have a suggestion: please have no one "sit" at front desk and get paid for doing nothing. Since there is availability to do self-check-in....then just do away with these two useless airheads.