Professional Ear Wax Removal
in West Brookfield, MA

I've had to visit urgent care for various ailments, and every time, I have received compassionate care. They take patients' safety seriously - as an immunocompromised patient, I've always felt secure about the cleanliness of the facility and the sanitary protocols are followed by staff well. Hopefully that won't change now that they've teamed up with UMass; UMass hospitals are a horror show, esp. Memorial in Worc. BIG MRSA problem there but they hide it from the patients!

I'm not one to usually write a review unlike most people. Every business every person has a bad day, but why must everyone judge a business/person on one bad minute. With that said I have to say ReadyMED, Auburn is by far the BEST! I have been there 3 times in Auburn, unfortunately twice in a 24 hours period both times they were amazing. The morning shift 2/1 and the evening shift 2/2 you know who you are. Keep up the awesome work, its a tough job and you never get the credit you are due. Thank you for everything!!

I had positive care myself, but as my wife was waiting for me, she was telling me of a very disheartening experience at your facility. A gentleman came in asking for a nurse, as he felt his wife was having a stroke. The girl at the desk instructed him to go to the kiosk and enter all necessary information. She did ask the man for his wife's name. I felt there was no compassion at all for this man, who evidently was in turmoil. Don't you think that ReadyMed could get all there information after evaluating the person in dire need This all took place on Wednesday, January 25 2023 at aproximately 11:15 a.m. Makes us wonder how often this happens???

Often we only rate something after a bad experience, but if it was good we just say "oh they did what they were suppose to" - Well they took great care of me when i was over there, beside my own 2 star attitude the facility itself performed great. thank you