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I have been to this facility a few times when I have had to take my child in times when her Pediatrician was away. They have taken care of her and even given me a referral so that I may take her to a specialist to further evaluate her. It's not very far from my home at all. I'm glad they are also available after my child gets out of school, since her pediatrican's last appt. is at 3:30, I have time to go to Metro-UrgiCare and feel reassured.

Dr. Richard and staff were both professional and friendly. Honestly, I cannot be thankful enough. I absolutely recommend this center to anyone in need of urgent help.

PA that took care of me did a marvelous job and so did the young lady that took the x-rays and so did the young lady at the front desk? I have no complaints. God bless them and they get a 20 from me.

Every staff member is so nice and it’s always a quick and easy visit when i’m there

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Had a hard time making an appointment… most likely a result of high volume illness and New Years Eve/Day. Check in  easy Staff friendly, helpful

Everything was very well organized and professional. Courteous and polite. Keeping you informed of what is happening.

I had a stye that was becoming larger and more painful each day. I walked into AM/PM Urgent Care at 8PM and was pleasantly greeted immediately! Check-in was easy and wait time was about 10 minutes. The doctor promptly diagnosed the problem and recommended treatment to resolve. Great experience.

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

I walked in and the place was spotless Well tended and defined roles and responsibilities of each of the staff They were detailed and helpful in every step of my visit in the care and process of even my prescriptions Highly recommend

My first time in this facility and the staff was very welcoming. The NP was incredibly caring and helpful.

Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.