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Very competent staff . Answered all my questions without hesitation. Will definitely return on my next trip from Canada

Love the availability of this urgent care, your staff is always friendly and to the point, asks thorough questions, answers any questions I might have. My favorite urgent care in the area :-)

PA that took care of me did a marvelous job and so did the young lady that took the x-rays and so did the young lady at the front desk? I have no complaints. God bless them and they get a 20 from me.

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

I got 7 emails and texts confirming my appt The unnecessary application is endless. I have been here at least one dozen times and still must present my health ins cards. And i have medicare and emblem. An enormous bill appeared next after the appt!!!!!!!! WHY????? The phone call is long and takes many turns to get through to a person.  Left a message and called three hours later, as no one called me back Lovely PA but computer issues are ancient

Everything was smooth and quick and the staff was friendly

They are very nice professional and kind  The doctor was very knowledgeable and helpful.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Just walk in and less than 30 minutes I was out, very attentive personnel starting from the front desk to the nurses on the back. Thank you!

Easy Checking In, Friendly Staff, little to no waiting time. Love the apps too, you can see how many is ahead of you aka “waitlist” love the experience. Definitely will come again when there’s urgent care needed.

Dr. Laddis is the man. We also see him for urgi care matters regarding my daughter and she absolutely adores him. In my opinion, kids have the best gage for good people and Dr Laddis is definitely one of them. We love the entire staff and ALWAYS appreciate you guys ❤️

Will not write about my experience other than the fact that the receptionist  young lady that checked me in and took my vitals was excellent. Do not want to share what followed.

I had a stye that was becoming larger and more painful each day. I walked into AM/PM Urgent Care at 8PM and was pleasantly greeted immediately! Check-in was easy and wait time was about 10 minutes. The doctor promptly diagnosed the problem and recommended treatment to resolve. Great experience.

Asthma, coughing and sneezing. Staff was great love the service. Everything was great.

Girls at front desk could use some pointers in professionalism and bedside manner.

On my way home from a family affair. I still feel sick so I decided to stop in before I went home. and I stopped in at the right place.  The establishment  was immaculate and the staff was  helpful and empathetic. The doctor was extremely knowledgeable and kind.

Made an appointment and was in and out in an hour. Scheduling was easy, especially since we’ve been there before. Doctors listen and don’t do any unnecessary tests. Glad it was so easy. The hardest thing is finding the place and parking, but the people there are great