Mono Test near me
in Monsey , NY

Girls at front desk could use some pointers in professionalism and bedside manner.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great

I recently moved to Wappingers and have been sick twice. Both of my visits to the HealthQuest Urgent Care were excellent. The receptionist was friendly and the exam was prompt and thorough. The care was much better than other urgent cares I have visited. Thank you!

I was a walk in so scheduling didn’tmatter check in was easy. Staff and the care was phenomenal.

I walked in and the place was spotless Well tended and defined roles and responsibilities of each of the staff They were detailed and helpful in every step of my visit in the care and process of even my prescriptions Highly recommend

On my way home from a family affair. I still feel sick so I decided to stop in before I went home. and I stopped in at the right place.  The establishment  was immaculate and the staff was  helpful and empathetic. The doctor was extremely knowledgeable and kind.

It was the evening of July 3. I had experienced clogged sinuses along with gum and tooth pain previously but this time it was much worse than usual. This time I was also experiencing pain on swallowing.  Over a period of time (years) I was in a vicious cycle between my dentist, Endodontist, and ENT. No one could figure it out. The dentist and Endodontist felt that a back tooth might need extraction.  None of these were not respected practitioners.  So in going to Urgent Care at the Nathaniel Place location my expectations were modest.  But I felt awful.  The young woman that performed my intake was very professional and noted all my symptoms. Then PA Timothy While came in to examine me. He too was extremely professional. He LISTENED  carefully to all my symptoms - whole cloth - and noted as well the symptoms that I lacked, such as running a temperature.  My final helpful “add” to describing my symptoms to him was that “I just feel really crummy”.   PA White absolutely nailed the diagnosis.  He felt that it was sinus related and that a post nasal drip was causing inflammation and creating all this pain. He clearly EXPLAINED why he felt that this was the correct diagnosis. He prescribed a very short course of Prednisone plus a 14-day treatment with Fluticasone Proprionate.  Within one day of taking the Prednisone and using the spray I was on the mend.   I no longer felt anxious going into the holiday weekend.   Two dentists and an ENT couldn’t figure it out. Timothy White did.  I don’t often answer surveys and I am fairly critical in general. But, though belated, I felt it necessary to detail my experience and give a little more than “a shout out”.  In my humble opinion PA White would make a great D.O.  My best, Elena Schwartz

Had pain in my ear called and was told to come right in.  Checking was good I thought I would have gone in sooner to see the doctor because I had registered online but it wasn't too long of a wait.

I have to say a HUGE thank you to the staff at this location. During this crazy time of Covid-19, they were cheerful, thorough, and just downright pleasant. From the front office staff, the nurse, and the Nurse Practitioner, I have the utmost respect, and am grateful for you. I was presenting with some respiratory concerns, and they made me feel safe, and gave me a sound mind. Thank you again.

Woke up with itchy swollen watery eyes. Booked an appointment with same day availability. The receptionist nurse and doctor were all so friendly and attentive. I was in and out, problem resolved within a matter of minutes! Will definitely be my go to!

Wonderful The front desk overworked but still excellent in everway.