Lab tests near me
in Heritage Village, CT

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.

Staff was exceptional, and professional. From the Medical Assistant to the Primary Care Physician all took the time to listen and address my concerns. I would definitely recommend this facility.

I was impressed with the online scheduling, and availability of location and appointments. Staff was very nice and knowledgeable.

Except for the FREEZING 🥶 TEMPERATURE of the entire place, the people & provider were great. The wait was pretty long too… but I understand there was only one provider that day even though there was only 2 people before me.

Staff is friendly and kind practitioners are wonderful  and they listen to your concerns

Staff was friendly and helpful. Doctor was amazing. I was in and out in a timely manner feeling much better. Would recommend this provider

The staff was great and the doctor was very nice and really listened to what I had to say. Deffinelty will continue to go back there when I need to

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Based on unavailability of my PCP was referred to urgent care.  Upon arrival was greeted & instructed on how to check-in, since I did not have an appointment.  Staff were friendly, patient & helpful.  Accepted my medical insurance.  Seen within a half hour.  Doctor was professional & listened intently to my concerns/symptoms.  He spent time explaining the possible cause & made a referral to a specialist.  Was very satisfied with the care I received & would recommend DOC urgent care to friends & family.

Dr Wilcox and the staff were very nice and helpful. 10/10

The medical assistant was terrific - friendly, professional and listened. The PA was not that way. Did not even bother to listen to my chest. Because of that did not hear wheezing. Did not read my chart. Cookie cutter treatment. I will find a different urgent care.

Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!