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in Pinole, CA

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20 instant-book locations

4.76(1.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The doctor was great. She listened helped and cared for us.  The whole staff was amazing.
4.87(202 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.55(146 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I was from out of town and was able to get a same day appointment without issue. I only waited about 5 minutes after arriving and all the staff, nurse and doctor were kind and very helpful. My prescriptions were send to the correct location and ready for pick up in an hour. Overall excellent experience. Would definitely recommend.
4.71(167 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!
4.34(154 reviews)
Multiple issues addressed thoroughly. Great staff. No wait. Further follow up. Highly impressed.
4.66(71 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Close to home. Spotless facility Knowledgeable and kind staff
4.36(91 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up
4.49(142 reviews)
Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.
4.48(60 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.
4.67(173 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.
4.65(86 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.
4.38(66 reviews)
Always far exceeds expectations.
4.26(97 reviews)
Colton was very friendly, knowledgeable, and helpful!
4.73(62 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

This place is a hidden gem! I always try and avoid urgent care places as it’s usually a long wait, lots of people, not the cleanest and just difficult. But here, once I arrived the check in was seamless, the staff was friendly, the office very clean. And to top it off my doctor spent so much time with me ane was kind and listened. Highly recommend!
4.55(109 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

This was probably best urgent care I have ever been to.
4.32(90 reviews)
It was my first time at Carbon Health, I found the facility clean & bright. The staff was courteous and professional.
4.43(499 reviews)
I was able to choose a Labcorp location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.
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4.35(530 reviews)
Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.
4.2(438 reviews)
I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Quest Lab Testing for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.
4.4(596 reviews)
I was very surprised with my experience here. My appointment was made very quickly. I was seen in a very short period of time. My test results came back in a very timely manner. I was able to speak with a doctor soon after and was taking care of. I was very satisfied with the experience I had here. I definitely recommend using them for any issues you have or any questions you may have.
Bill Icon

Self-pay pricing

Solv ClearPrice™
Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

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