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in Novato, CA

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4.9(5.6k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Melanie went out of her way to accommodate my husband and me when we came in to get Covid tests. Due to our unforeseen scheduling error, we didn't have an appointment at that time, but she said we could wait in case she could fit us in between patients, even though they were fully booked. She was able to complete our tests quickly and courteously. We were extremely pleased with the care we received. Thanks, Melanie!
4.51(150 reviews)
Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.
4.48(62 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Excellent experience. The provider was thorough and explained everything very well. All of the staff I interacted with were professional and pleasant.
4.55(131 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

After visiting Carbon about 10 days ago for an ear canal that was clogged with wax, my symptoms returned (ear pain, moist discharge from the ear canal.) So, unable to get an appointment with my PCP, I scheduled an appointment at Carbon. This time a different doctor saw me. As soon as she entered the room and asked me what was going on and learned that I had been using carbon oxide drops to try and re-clear my ear, she berated me and told me that I should not do that. She berated me over and over, like I was a stupid person, which put me off guard and had the effect of shutting me up. Then she looked in my ears and pronounced me to be healthy… nothing wrong. It felt like she wanted to be done with me. I told her that I had pain in my ear (to which she interrupted “take Advil”) and that every morning I woke up with a moist and slightly not nice smelling moist discharge coming from my ear. I asked if this is something that could be solved with antibiotics or steroids. She said she could give me prednisone “if I wanted” as if I would be the one to make the prescribing decision. Then I told her about the discharge and she said that she could give me some antibiotic drops, and that I should take Guifenesen. The doctor made very little effort to understand my issue and symptoms, and she had a pretty awful bedside manner. I would not want to see this doctor again. I left having zero sense of resolution, and zero confidence in the treatment plan she gave me. I guess I will try to see my PCP or go to an ENT. This was an awful waste of time and money. She prescribed antibiotic ear drops, and did not prescribe the prednisone.
4.63(2.6k reviews)
i love the place , very clean, easy to register and providing my info .... very calm and everything is easy , no long wait ..... the attending PA or assistant physician is quick to give diagnosis , then fast to determine the plan to implement to my health concern ..... everything is convenient and with clear answers to what you wanna know about your health concern .
5.0(2 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

4.67(90 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.
4.8(8.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

4.9(8.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

4.44(196 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Wait time was unexpectedly long!  I was there for one hour and 15 mins for an EKG the order was sent the day before so that was not the problem. Was called 15 mins after my scheduled appt and there was only one other person in the waiting room when I was called. Also when I arrived there was one person ahead of me.  Provider was very good and staff friendly. The assistant who who performed the EKG was great knowledge about the procedure. After the procedure I had a wait again another 15 mins.
4.36(91 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Why did you close the Montclair site? Open only on Wednesday for dermatology? Not good. People need urgent care. Not once a week. Open back up
4.66(1.4k reviews)
The staff at Stat-Med is exceptional ! Friendly, knowledgeable , prompt ! Easy to schedule and check-in ! Debra , PA , was fantastic ! So thorough and caring- wonderful bedside manner. I would recommend Stat Med Urgent Care !
4.49(535 reviews)
I was able to choose a Quest lab location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.
4.29(581 reviews)
I would 100% recommend this company to anyone wanting to check their health status. The process was incredibly easy and done through certified labs. The results are frequently back by the next day.
4.17(463 reviews)
I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.
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4.27(451 reviews)
Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.
4.22(506 reviews)
Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.
4.1(500 reviews)
Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.
Bill Icon

Self-pay pricing

Solv ClearPrice™
Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

4.56(401 reviews)
Great discreet service, scheduled my visit and paid for for the test online not in Showed up at lab, checked in and was seen within minutes. Blood and urine were collected, test results came back quickly within 2 days because I did my test on a Friday. Quick, easy and cheap. Didn't have to wait for a visit to my PCP, and then get referral to lab.
4.14(444 reviews)
I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.
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