Professional Ear Wax Removal
in Madison Center, CT

Cory was amazing. My only major concern was that I identified that my daughter had a medication allergy and the APRN who saw us prescribed the one she was allergic to (which I picked up at the pharmacy and paid for) and I had to call back and get a different one. If they document allergies, that should not be ignored when prescribing.

Staff is courteous and caring.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Based on unavailability of my PCP was referred to urgent care.  Upon arrival was greeted & instructed on how to check-in, since I did not have an appointment.  Staff were friendly, patient & helpful.  Accepted my medical insurance.  Seen within a half hour.  Doctor was professional & listened intently to my concerns/symptoms.  He spent time explaining the possible cause & made a referral to a specialist.  Was very satisfied with the care I received & would recommend DOC urgent care to friends & family.

It was a quick and easy process! Dr. Adam, Aisha and Ynnalizz were AMAZING!! they made me feel comfortable and made sure I was all set to go.

Lauren, the nurse practitioner, was kind, knowledgeable, professional, and addressed my needs a great asset to Hartford healthcare