MultiCare Urgent Care Locations in Lacey, WA

My kids go here since they were born. Good staff and cleanliness. Lately we need COVID testing and we get our test back very quickly. The wait time was fairly fast too so we r happg

I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.

I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.

I’m a multicare employee, I did the online visit for employee exposure and went in, waited in line 10-15 minutes then front desk gal took my info and shortly after they got me right back and I was done with my swab! The only thing that made me rub my head is: why would us that are coming in with covid symptoms be mixed up with those there for a Covid test to travel? Seems silly to me, the urgent care should be for sick people not healthy people mixed with some seriously sick people!! Anyhow pretty sure it is just what it is at this point and time. Very thankful for my great quick service so I could get back home and rest! Thank you!

48 hrs. To get a Covid test, but glad I could get in

So thankful for all the staff and their smiling faces in the midst of high patient volumes and continued Covid craziness. Thank you ok for being there so other employees like me can get tested and do my work as well!

Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.

Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.

Sarah Brainerd was amazing with myself and my children while we waiting to get our covid tests done. She talked my kids through the process and her nurse was fantastic as well

I was not able to book an appointment on line, so I had to check in early morning and then sent home to wait. It took all day, but it was just because of the incredible amount of people that wanted to get a Covid test. There service and staff was very good. Highly recommend.

The staff at the Indigo at Bonney Lake are excellent They are friendly, professional, and obviously care about their patients. I would definitely recommend this Indigo to everyone. I came for MultiCare Covid test due to exposure, so it was a nurse only visit. She was fabulous! Wait time was short. She thoroughly explained test (new bristles on collection swab, which could— and did—cause more burning than other cotton swab).

We did have to wait, but it was understandable due to the massive number of people seeking covid tests.

Staff was extremely friendly and professional, despite a very large workload from walk-in patients. Another location may need to be added in Gig Harbor to alleviate the patient load. (Or, this might have just been a post-holiday surge on a Monday morning.). The wait time as a walk-in patient was long (several hours), but I WAS seen the same day.

I’m really impressed. Needed a covid test and despite an overwhelming amount of people trying to get in, the system worked great. I was able to join the que and then go back home instead of having to wait. Great service.

Was very easy to walk in and get an appointment to be seen about 45 minutes later

I was in for a COVID test. There was a long wait, but they used the SOLV app so I was able to run errands until it was my turn. Very effective and efficient.

People wouldn’t hesitate to go to the dr if it was always like this. Of course for an urgent care top notch.

After searching 5 pharmacies for a covid home test, I stood In tearful desperation at their front doors in need of having my 10 yr old daughter tested for covid 19 on Christmas eve, they genuinely showed great compassion and kindness and squeezed her in right away for a rapid covid test. The entire stadf was caring, fast, and undersranding. Thank you Woodcreek sunrise for all your help and caring about family this holiday season, I am so thankful for you.

I loved the fact that as a walk in, I could go home and be altered when it was time to come in. All the staff were wonderful from the front desk, to our intake to our visit with the PA. Everything was explained well and any questions we had were answered throughly. Would definitely recommend this clinic.

Everyone was great from start to finish. It’s not fun taking 3 kids to the dr and everyone made it so much easier for us and we were able to leave quickly. We appreciate you all very much